Experience

Education

Skills

emilyegan6@gmail.com
+44 7477 624 808
LinkedIn

Senior Product Designer
New Look, London / Nov 2023 - Present

  • Leading product design for New Look’s digital experiences, improving usability and engagement across web and mobile.

  • Driving strategic UX initiatives as New Look transitions to a product-led, data-driven approach, ensuring seamless cross-platform experiences.

  • Contributing to the design system, improving consistency, accessibility, and efficiency across digital products.

  • End-to-end ownership of UX design, from research and wireframing to high-fidelity UI and interactive prototyping.

  • Partnering with PMs, engineers, and researchers to iterate on designs and enhance the customer journey.

Product Design Lead
Levioso, London / Sep 2022 - Nov 2023

  • Sole designer at AI-driven startup, leading end-to-end UX/UI for an AI-powered mock interview tool.

  • Conducted user research to identify pain points, shaping flows, wireframes, and high-fidelity prototypes.

  • Built and maintained the design system, ensuring scalability and a polished user experience.

  • Collaborated closely with product and engineering to refine the MVP, delivering intuitive and user-centric interactions.

Product Manager, Ads Targeting
Meta, London / Jan 2023 - Aug 2023

  • Led UX initiatives to reduce friction for advertisers, resulting in a 10% drop in support tickets (~800k reduction) and a $100k+ daily revenue increase.

  • Worked closely with product designers and UX researchers, conducting focus groups and A/B testing to validate improvements.

  • Partnered with cross-functional teams to simplify workflows, redesign UI components, and improve the ad manager experience.

Product Manager, Unwanted Interactions (Integrity)
Meta, London / Jun 2022 - Jan 2023

  • Successfully shipped user-facing interventions in Messenger & Instagram, reducing harmful interactions through strategic UI/UX changes.

  • Managed a team of 10 partners, including software engineers, ML engineers, content/product designers, UX researchers, data scientists, and data engineers.

  • Collaborated with Data Science to establish reliable methods for measuring statistically significant risk and harm reduction.

  • Utilised experimentation data to refine UX/UI changes resulting in a substantial decrease in problematic user interactions.

Product Manager, Horizon Workrooms
Meta, London / Jan 2022 - Jun 2023

  • Managed the roadmap and vision for Horizon Workrooms as a video calling tool both internally at Meta and contributing to the positioning of Workrooms as a corporate tool externally.

  • Oversaw Dogfooding and utilised internal feedback to define next steps and feature implementation.

  • Successfully oversaw the roll-out and adoption of Horizon Workrooms at a company level, while simultaneously managing the transition from BlueJeans, a tool previously used.

Account Manager, UK/IE & Real Money Gaming
Meta, Dublin / Apr 2018 - Jan 2022

  • Worked with gambling brands across EMEA to drive growth via Meta’s platforms, focusing on user acquisition, retention, and LTV strategy.

  • Elected ‘creative champion’ for gaming and EMEA, running workshops and sessions both internally and externally to educate account managers and advertisers on what best practice looks like for ad creatives.

  • Proactively led the creation of the first dedicated portfolio for RMG in Mid-Market Gaming, developing a mission, vision, and strategy which was adopted by sister teams globally.

PG Cert, UX Design
Falmouth University / Jan 2021 - Jan 2022

Bachelor’s Degree, Business Studies
Dublin City University / Sep 2013 - Apr 2017

  • Product & UX Strategy: Translating user needs into high-impact, intuitive solutions.

  • Interaction & Visual Design: Expert in wireframing, prototyping, and high-fidelity UI for web & mobile.

  • Prototyping & Testing: Skilled in usability testing, rapid iteration, and user-centered problem-solving.

  • Tools: Figma, Adobe Creative Suite, Framer, Jira, Confluence.

  • Cross-Functional Collaboration: Experience working with engineers, PMs, and researchers to refine and implement design solutions.

  • Agile & Lean Development: Strong background in Agile and Kanban workflows, balancing iteration speed with execution quality.

  • Meta Experience: 5+ years operating within Meta’s product culture, with deep expertise in fast-paced, high-impact design environments.

  • Communication & Leadership: Proven ability to advocate for design, present to stakeholders, and drive alignment across teams.